My role: Information Architect
Tools: Optimal Workshop, Notion (for organizing my thoughts and task management)
Status: In Progress (does it ever really end?)
tl;dr version: I created this website using a basic template back in 2017 when I was originally applying to professor jobs. I never assessed the IA! Since I've added a lot of content over the years and my goals are different now, I wanted to assess whether the categories were intuitive to a wider variety of users. A series of open and closed card sorts revealed that most of my original categories matched users' expectations except for a couple of persistently-fuzzy options. As a result, I restructured the navigation menu to what you see now.
Next up is a tree test to see whether the newly-organized information is findable with some additional context (and to hopefully flesh out these fuzzy concepts).
My role: UX Writer, UX researcher
Tools: Figma, FigJam, Google Workspace, Zoom, Slack, GitHub
Status: In progress
tl;dr version: I'm on a multidisciplinary team working on a specific project called Access the Data. It's a two-part project focusing on improving data literacy for citizens who want to learn how to use open-source data to advocate for a cause. We are building a website for citizens to find resources on this (part 1) and workshops/modules to train them (part 2).
I entered the project nearly a year after it had started as its first UX writer. Most of my impact over the last few months has not been something I can screenshot or benchmark; as a UX writer, my role is much more than paring down and clarifying copy. Some of my other responsibilities include: